Dream Hopper Support

If you’re having trouble with Dream Hopper, please check out the FAQs and if you can’t find a solution, send us an email with the link at the bottom of the page.

If you’d like to find out more about how we collect and use your data please see our Privacy Policy.

The game looks better on my friend’s device

Unfortunately Dream Hopper has certain device requirements. On some devices certain effects and HDR will not be supported. This should have no effect on gameplay

The game is crashing to a black screen on launch!

Some of the visual effects in Dream Hopper have been reported to have caused issues on certain devices.

Please contact us via the form below with information about which device you’re using, and what operating system you have installed.

Sorry for the inconvenience!

Still having trouble?

You can send us an email with the form below and we will assist you further.  Please note, additional information may be sent alongside this email to help us identify you on our servers and provide the required support.  This information is only viewed by our customer support staff and is deleted as soon as the support request has been completed.

Enter your email here so we can get back to you.
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