Support

If you’re having trouble with one of our games, please check out the FAQs below.

Sling Kong

Sorry about that! There was a bug in version 2.6.5 that could have caused this issue. Please use the email link at the bottom of the page so we can help you out.
Updating to the latest version (2.6.6+) should fix this issue. Once you update, it may take a day for your notifications to return to normal.
We’re adding new Kongs all the time, but there are currently 116 Kongs. (105 Regular, 10 Rare, 1 Magic Orb)
There are currently 3 basic hats available for each Kong (Wild West, Sunglasses & Pirate). They can be found in the main game, but not Daily Star mode.

Christmas hats and Carnival hats can only be found during special seasonal events. There will be another chance to collect them in the future.

Crowns can be won by beating the World Average time in Daily Star mode. You can only win one per day, so pick your Kong carefully!
These are seasonal Kongs that are only available during special events. There will be another chance to collect them in the future.
Sling Kong features a cloud save feature which will automatically save your Kongs and hats. For this feature to work on…

iOS: Ensure iCloud is turned on and you are signed in while playing. You can press the small Game Center button on the bottom left of the Sling Kong title screen to make sure it’s connected.

Android: Ensure you are signed in to Google Play Games and you’re using a Google+ profile. If you don’t have a google+ profile, you can get one here. You can sign in by tapping the small Google Play button on the bottom left of the Sling Kong title screen and turning the toggle switch on.

As long as you are logged into your account (and online), your Kongs will be saved to your account while playing. You can then play the game on your new device (or after reinstalling it) and you should see any Kongs you’ve previously collected.

PLEASE NOTE:
- Save data will not copy from GooglePlay to iOS or visa-versa.
- Only Kongs are saved in this way. Coins and other consumable items are not saved to the cloud.
- You must log in and played the game on your old device to save your Kongs before you’ll be able to see them on your new one.
- The Amazon Underground version of the game does NOT have a cloud save feature.
We do occasionally update the Amazon Underground version, but sometimes it gets a bit behind. There just aren't enough players using this version to make updating it regularly feasible. Don't worry though, we will continue to update it from time to time.

Checkpoint Champion

Unfortunately, no. We’d love to add more content to our first ever game, but it just doesn't have enough players to make it feasible.

 

Still having trouble?

Comments are closed