Privacy Policy

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Protostar is committed to protecting the privacy of our players. This privacy policy describes how Protostar uses and protects any information that you give us when you play any of our games. Should we ask you to provide certain information by which you can be identified when using this game, you can be assured that it will only be used in accordance with this policy. Protostar may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We or the companies we’ve partnered with may collect the following information:

  • Your location (country).
  • The type of device you’re using.
  • Your game play statistics.
  • Advertising statistics.

What we do with the information we gather

We collect this information to improve your game-experience and to provide you with a better service.

Other Services

Protostar may use other companies services in our games that also collect data. Please refer to their individual privacy policies for more information on these services and the data that they collect.

Facebook

Our games optionally allow users to link their Facebook profile to the game.  In these cases we only access your most basic account information such as Name for in-game display purposes as well as your friends list for display on high score leaderboards and sending friend challenges.  If you choose to sign into Facebook we will also link your Facebook account to your Playfab Game account so that game data can be easily restored to you.

Facebook Privacy Policy

If you wish your to unlink your Facebook account from your Playfab Game account please contact us at support@protostargames.com.

Game Data Storage

Your game inventory data could be stored on PlayFab’s cloud servers which we use to restore to you if you play our games across multiple devices.  If you wish to permanently delete this stored game data please contact support@protostargames.com

PlayFab Privacy Policy

Game Analytics Services

During gameplay we may track usage data such as game session length, which menus are acessed and which characters are being used.  This non-identifiable and aggregated data is used to help us make the game better.

GameAnalytics Privacy Policy

Advertising Providers

We’ve strived to ensure that only appropriate advertising suitable for general audiences is shown.  If you feel you’ve received an inappropriate advert please contact us at support@protostargames.com

We currently serve advertisements from the following providers:

IronSource Privacy Policy

AdMob and AdSense Privacy Policy

Unity3D and UnityAds Privacy Policy

MoPub Privacy Policy

Vungle Privacy Policy

Chartboost Privacy Policy

Tapjoy Privacy Policy

Email

If a support or feedback email is sent from within our games additional information may be sent alongside this email to help us identify you on our servers and provide the required support.  This information is only viewed by our customer support staff and is deleted as soon as the support request has been completed.  You can choose to view and delete that information if you wish before sending the email.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Opting out of Services

Ways to opt-out of our Services:

  • if we send you an email, there will be an unsubscribe link;
  • if we post updates via Facebook you can ‘unlike’ our page and you will no longer get updates;
  • if you receive one of our tweets you can stop following us on Twitter; or
  • if we use another type of social media you can opt-out using that service.

If you need help opting-out please contact us at support@protostargames.com.

Links to other websites

Our games may contain advertising and links to other websites of interest. However, once you follow these links, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties, except in delivery of our games, unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. To obtain a copy of any information that we hold about you, please contact support@protostargames.com. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

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