Super Starfish Support - Protostar Games

If you’re having trouble with Super Starfish, please check out the FAQs and if you can’t find a solution, send us an email with the links below.

If you’d like to find out more about how we collect and use your data please see our Privacy Policy.

Cloud Saving

Super Starfish can store your game save in the cloud, allowing you to restore it on another device. If you’re having trouble with this service please see these detailed guides for help.

Google Cloud Guide

Apple iCloud Guide

Super Starfish FAQ

I got the Spring Event then my game crashed!

We are aware of this issue. You should be able to fix this issue by updating your game to version 3.9.13 which should be available very soon.

The recent update of Starfish (3.9.7) doesn't load.

Please update your game. This should now be fixed in version 3.9.8. Thanks for you patience!

Clam asked me to rate the game, then it froze! [FIXED in version 3.9.7]

Sorry about that! This issue is fixed in the latest version (v3.9.8)

Still having trouble?

You can send us an email at the following link and we will assist you further. Please note, if a support or feedback email is sent from within our games additional information may be sent alongside this email to help us identify you on our servers and provide the required support. This information is only viewed by our customer support staff and is deleted as soon as the support request has been completed. You can choose to view and delete that information if you wish before sending the email.