If you’re having trouble with Just Mowing, please check out the FAQs and if you can’t find a solution, send us an email with the link at the bottom of the page.
If you’d like to find out more about how we collect and use your data please see our Privacy Policy.
It’s Literally Just Mowing FAQ
We are looking into this issue currently. It should be fixed in our next release coming very soon! (version 1.23.1).
This issues should be fixed in version 1.22.2. Please update your game.
We're aware of an issue that some players are having where the game is running badly in the Winter update. We're looking into this issue and hopefully we'll have an update to fix it very soon. Thanks for your patience.
We've released an update that should fix this issue. Please make sure you have the latest update of the game.
There are 3 bonus hats which are unlocked when you have found and collected each of the different animal types. Butterflies, Cats and now Dogs. These hats also count towards the total items statistic.
This should be fixed in the latest update. If you're still experiencing this issue, please let us know below.
Different coloured versions of items are not shown in the main item bar, instead, for each item there is a smaller bar just above that shows all the colour variations. It looks something like this:
We are working on making this more obvious in the next update of the game.
We are working on making this more obvious in the next update of the game.
Yes! If you are logged into Google Play (Android) or iCloud (iOS) the game will back your game up to the cloud. You can then restore it if you change phones.
See the Cloud button in the options screen for info on the state of this service, and tips to get it working.
This should be fixed in the latest update. If you're still experiencing this issue, please let us know below.
Yes you can!
In the store, there is a "No Ads" IAP that will turn off ads. Plus you get some bonus gems too!
If the toolbox button is still unavailable, you may just need to mow a few more lawns.
Unfortunately we currently have no way to support that.
However if you use the form below to send us an email from your old and your new phone, we should be able to help.
(Make sure you go to this page via the button in the game on both phones)
It seems the game does not work well in 90Hz mode.
We are looking into this but you can turn it off by turning off Smooth Display in:
Settings > Display > Advanced > Smooth Display
Still having trouble?
You can send us an email with the form below and we will assist you further. Please note, additional information may be sent alongside this email to help us identify you on our servers and provide the required support. This information is only viewed by our customer support staff and is deleted as soon as the support request has been completed.
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