Dream Hopper Support

If you’re having trouble with Dream Hopper, please check out the FAQs and if you can’t find a solution, send us an email with the link at the bottom of the page.

If you’d like to find out more about how we collect and use your data please see our Privacy Policy.

Dream Hopper FAQ

Players are reporting a crash in the new Winter update on Android. We apologies for this and are looking into this issue now. There should hopefully be a fix soon, keep an eye out for new updates. If you can describe what is happening for you with the form below that would be really helpful.
Unfortunately Dream Hopper has certain device requirements. On some devices certain effects and HDR will not be supported. This should have no effect on gameplay
Still having trouble?

You can send us an email with the form below and we will assist you further.  Please note, additional information may be sent alongside this email to help us identify you on our servers and provide the required support.  This information is only viewed by our customer support staff and is deleted as soon as the support request has been completed.

Enter your email here so we can get back to you.
Click or drag files to this area to upload. You can upload up to 3 files.
Please upload any screenshots / videos that could help describe your issue.

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