It’s Literally Just Mowing Support

If you’re having trouble with Just Mowing, please check out the FAQs and if you can’t find a solution, send us an email with the link at the bottom of the page.

If you’d like to find out more about how we collect and use your data please see our Privacy Policy.

I am stuck on a yard that I can’t complete!

Some times grass will appear in front of and behind a house. You may have to drive over some pavement to reach the grass behind a house.

If you’re having trouble completing a yard, please contact us via the form below and we’ll be in touch as soon as possible!

I’ve collected all of the Mower items but my stats still say 99%

There are 3 bonus hats which are unlocked when you have found and collected each of the different animal types. Butterflies, Cats and now Dogs. These hats also count towards the total items statistic.

I just won the Green/Blue/Black Mower but I hasn’t appeared in the Equip Screen.

Different coloured versions of items are not shown in the main item bar, instead, for each item there is a smaller bar just above that shows all the colour variations. It looks something like this:

We are working on making this more obvious in the next update of the game.

Will the game save my progress to iCloud / Google Play?

Yes! If you are logged into Google Play (Android) or iCloud (iOS) the game will back your game up to the cloud. You can then restore it if you change phones.

See the Cloud Save button in the options screen for info on the state of this service, and tips to get it working.

Can I get rid of the Ads between yards?

Yes you can!

In the store, there is a “No Ads” IAP that will turn off ads. Plus you get some bonus gems too!
If the toolbox button is still unavailable, you may just need to mow a few more lawns.

Can I transfer my progress from my Android to my new iPhone (or vice versa)?

We can copy most of your progress from one phone to another, however we’ll need you to complete a few steps for us:

  1. Open the game on your old phone with the progress loaded
  2. Press settings
  3. Press Support
  4. Scroll to the bottom of the popup and fill out the form with a message such as, “Here is my old phone.”
  5. Submit the form.

After completing the above steps, please open the game on your new phone and ensure you’ve mowed at least 8 streets before continuing.

Once you’ve done that, please repeat the steps on your new phone but with an adjusted message, “Here is my new phone.”.
Once you’ve sent the message from your new phone, please do not reinstall the game on your new phone, or attempt to recover any cloud saves.


Still having trouble?

You can send us an email with the form below and we will assist you further.  Please note, additional information may be sent alongside this email to help us identify you on our servers and provide the required support.  This information is only viewed by our customer support staff and is deleted as soon as the support request has been completed. 

Enter your email here so we can get back to you.
Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.
Please upload any screenshots / videos that could help describe your issue.